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Computer Issues

Discussion in 'Computers' started by Mistoffelees, Aug 23, 2018.

  1. Mistoffelees

    Mistoffelees Regular

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    Hey y'all. I haven't disappeared. At least not by choice. My desktop computer is having issues...okay, it's having whole freakin' subscriptions. As soon as it boots, it locks up. I get the blue screen that tells me that it's some sort of stop code. Research tells me that it may have something to do with a driver that needs updating. Kinda makes sense when I have tried for a year now to update (AMD or catalyst or both...can't remember), but when I try to download the update, it keeps telling me that whatever it is, is no longer supported and aborts the download and install. So, for a while now, I've just been telling it to skip the update. Anyway, because it locks up for a hour or so before rebooting itself after the blue screen, getting into settings to find out about the drivers that need updating is a problem. I can click on settings and open that window, but can't click on anything in it.

    Then, I decided that I have probably lost everything anyway and tried to reset the computer to factory settings. yeah, well, after an hour, it got to 31% and then went to a screen that said that it was undoing the changes. The message just said that it couldn't do a reset. Okay. So, I figure I will do a system restore. I started with the earliest date. Yeah, you guess it. That didn't work. It's now working on the next date. Since it's been able an hour since I started that, I'm guessing that it won't be able to do that one either. I'm getting the feeling that I'm screwed.

    AND as if that isn't enough, I decided to use my laptop. I had to install some things, etc so that I could use it the way I would use my desktop (mostly bill paying). Well, when I sat down to finally "play", my wireless mouse stopped working. I plugged the dongle into another USB port and it worked for about 30 minutes and it stopped. Plugged it into the 3rd and final USB and it didn't even pretend to work. I changed the batteries. Nothing. I got my other wireless mouse and plugged it in to all 3 USBs. Nothing. I plugged in my flash drive and BINGO. The flash drive works in 2 out of the 3 USBs. Problem is, unless there is a dongle for a "working" mouse, I can't turn off the touch pad. There is NO button or serious of buttons that I have been able to find to turn it off. I know that I can turn it off in settings, but the minute I need it, I have to go back to settings, etc. Takes lots of time. Not good for someone trying to write, to play a game, to navigate anywhere.

    I'm ready to scream!
     
  2. magaz

    magaz Member

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    What kind of computer is it?
     
  3. Mistoffelees

    Mistoffelees Regular

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    Lenovo, Win 10 (desktop)
    HP 15 (I think it is), Win 8 laptop
     
  4. Squire72

    Squire72 Moberator

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    If you download the windows 10 installer and run the media builder from your laptop, you can boot your computer from it and do a clean install of windows. If you’re okay with losing what’s on there anyways
     
  5. Mistoffelees

    Mistoffelees Regular

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    Can you give me a step by step on how to do that or point me to a website with the instructions? I'm willing to try anything. I'm okay with losing it all. I have most everything already from a few years ago on disk as far as files and photos. The rest is just a matter of reinstalling.
     
  6. Squire72

    Squire72 Moberator

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    https://www.microsoft.com/en-ca/software-download/windows10

    There are 2 blue buttons, use the “download tool now” button, and you’ll need either a blank DVD or 4gb USB key

    When you run the tool, it will download and create the media, you need to boot from the disk, you won’t need a product key (click I don’t have one when it asks), follow the instructions on screen.

    When it asks you “upgrade” or “custom” choose custom, advanced, delete all the partitions on the drive (leave the ones called restore) and choose the empty space to install on

    When it finishes you’ll have a brand new install
     
    • Winner Winner x 1
  7. Karlijn

    Karlijn Addict Pic Mod

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    • Funny Funny x 1
  8. ms27vg

    ms27vg Newbie

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  9. Mistoffelees

    Mistoffelees Regular

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    THANKS! I will give this a try. It's been horrible with both desktop and laptop acting up.
     
  10. El-ahrairah

    El-ahrairah Newbie

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    It sounds like you might have a bad sector on your HD or you did some kind of partial update which corrupted windows.
    If you have a local computer store with used parts, i'd go get a cheap used HD, stick it in there and reinstall a fresh windows. If that works, you can then hook your old HD up and pull whatever you want off it. If you don't have a local computer store, walmart might have HDs, im not 100% sure on that. Best buy definitely would. With either of these options you'll be paying more than if you went online or had a used computer parts store, but its an option. Of course you could also go online and order a HD. This would be the cheapest option but you'd have to wait a few days.

    Replacing hard drives is very easy, it sounds like you're willing to put in the effort to solve this problem so here is a step by step guide on how to do that.


    Im assuming you know how to install windows. If you do all of this and it solves the problem, i could then recommend some youtube guides to pulling data off your old HD.
     
  11. El-ahrairah

    El-ahrairah Newbie

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    I didnt notice the part where you spoke of your laptop also having issues, is it having the same problems?
     
  12. Mistoffelees

    Mistoffelees Regular

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    Well, I tried everything to get the computer to work. Nothing did. So, I sat back, waited, saved, and FINALLY saved enough money and bought a new computer yesterday afternoon. Now, I'll be spending the next few days getting everything set up, all of my websites, forums, etc. logged in and working.

    Nice to see you all again!!!! I've missed you.
     
    • Love Love x 1
  13. Squire72

    Squire72 Moberator

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    Sucks when computers die - glad you managed to get up and running again :)
     
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  14. Mistoffelees

    Mistoffelees Regular

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    You never realize how many different websites you go to that require user names and passwords until you start going back to them and trying to log on. LOL! Luckily, I have all the info but forgot to update a couple them when pw's changed, then the programs to download and install....but I'll be around more once I have kicked the tires, test driven programs, installed, cursed, screamed, cried, and laughed - usually at my own stupidity. LOL!
     
  15. Karlijn

    Karlijn Addict Pic Mod

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    Passwords suck. Why is there no biometric identification for websites yet?
     
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  16. Mistoffelees

    Mistoffelees Regular

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    It would certainly make my life easier....especially when I didn't think to write stuff down when I was having computer problems. Won't make that mistake again.
     
  17. Squire72

    Squire72 Moberator

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    They do, but if you don’t know your passwords, what happens when you lose the computer with the biometric information?
     
  18. Mistoffelees

    Mistoffelees Regular

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    You do like I did and get a new computer. LOL
     
  19. Squire72

    Squire72 Moberator

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    Haha... but if you don’t know the passwords, have to start all over

    I guess if you mixed biometrics and a password manager that backs up online it could work, just have to remember the password for the password manager
     
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  20. Karlijn

    Karlijn Addict Pic Mod

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    Why would I need a computer with my biometrics? They should just scan my fingerprint, or retina or whatever.
     

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